Field Service Management Software

Field Service Management Software That Thinks For You

Scaling past 5 crews is supposed to mean more revenue — not more admin. RunHelm's AI ops agents handle scheduling, dispatch, invoicing, and customer comms so you can focus on the work, not the paperwork.

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$49/mo after trial · Cancel anytime · No technical setup required

The problem

Admin overhead eats your profit margin as you grow.

$6.2K

Average monthly cost of field service admin

Dispatch coordinator, billing clerk, customer service rep, scheduling spreadsheet. At 5+ crews, these costs add up faster than your revenue grows.

40%

Of your manager's time on ops, not growth

Rewriting schedules, handling billing disputes, chasing down invoices, managing customer complaints. That's time not spent winning new contracts.

2x

More admin staff needed per crew past 5

Traditional FSM software still requires humans to do the work. Add crews, add admins. The overhead scales linearly — until it eats all your margins.

How RunHelm runs your field service ops

AI handles the operations. You focus on the work.

RunHelm replaces the entire ops stack — scheduling, dispatch, billing, customer comms — with autonomous AI agents. Same price whether you have 3 crews or 30.

📋

Fleet Ops Agent

Manages your entire field service operation: job scheduling, crew assignments, route optimization, conflict resolution. Runs 24/7 without a lunch break.

💰

Books Agent

Handles invoicing, payment tracking, expense categorization, and financial reporting. Your books stay clean without a bookkeeper billing hours.

📧

Customer Comms Agent

Manages all customer-facing communication: appointment confirmations, job updates, invoicing notifications, follow-ups, and complaint resolution.

📈

Lead Agent

Finds new service contracts in your area, qualifies commercial and residential leads, drafts and sends outreach. Keeps your pipeline full as you scale.

The math

RunHelm vs. traditional field service management

Traditional FSM SoftwareRunHelm
Monthly cost$500+ software + $6K+ staff$49
SchedulingYou still do it manuallyAI handles it automatically
Billing & invoicingStaff + accounting softwareAI does it end-to-end
Customer commsDedicated staff requiredAI handles all of it
Scales with growthAdd staff, add software costsSame price at any size
AvailableBusiness hours24/7, always on
3-day free trial — cancel anytime
$ 49 /month

vs. $6,000+/mo for traditional FSM staff + software

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Common questions

Does this replace my existing FSM software?
RunHelm replaces the need for separate FSM, billing, and customer service software. It handles all of it through AI agents that work together. If you're currently using multiple tools, you can likely consolidate into RunHelm.
How does invoicing work?
The Books Agent generates invoices based on completed jobs, sends them to customers, tracks payment status, and follows up on overdue invoices automatically. No staff time required.
I have different crews with different specialties.
RunHelm supports multiple crew types, certifications, service areas, and job types. You configure your fleet profile once and the Ops Agent dispatches accordingly for every job.
What about existing customer data and job history?
RunHelm starts fresh and builds its knowledge as jobs come in. For existing records, you can import customer lists and job history during setup. The longer it runs, the smarter it gets.
Can I use this for commercial and residential service?
Yes. RunHelm handles both. Commercial service often has longer job cycles, PO-based billing, and multi-contact relationships — all supported by the ops and billing agents.

Scale to 50 crews. Keep admin costs at zero.

Every field service company hitting $2M+ faces the same wall: admin costs scale with revenue. RunHelm breaks that wall. $49/mo, free trial, no commitment.

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